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View our frequently asked questions to help you with your product.
Is the AER Dryer a professional dryer?
AER Dryer Colors, Explained
Why does the charging base feel hot?
What if my AER Dryer won't charge?
Why is there an unusual smell coming from my AER Dryer?
My AER Dryer won't charge, what should I do?
Why won't my AER Dryer switch off?
My AER Dryer isn't turning on, is there something wrong with the power?
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How do I change the temperature?
What do the lights mean?
Caring For Your AER Dryer
Why does the AER Dryer need Firmware Updates?
How do I clean my AER Dryer?
How do I clean the filter?
How do I register my product?
How do I locate the serial number?
Refunds & Returns
How do I return my product?
Have you received my returned goods?
How do I return items from my order?
How do I claim my warranty or obtain warranty service?
What is the period of Coverage?
Are there any exclusions to the warranty? What does the warranty not cover?
What are your remedies under this warranty?
What does the warranty cover?
Who may use this Warranty?