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  1. AER
  2. FAQ's

FAQ's

View our frequently asked questions to help you with your product.

General Questions

  • Is the AER Dryer a professional dryer?
  • AER Dryer Colors, Explained

Product Troubleshooting

  • Why does the charging base feel hot?
  • What if my AER Dryer won't charge?
  • Why is there an unusual smell coming from my AER Dryer?
  • My AER Dryer won't charge, what should I do?
  • Why won't my AER Dryer switch off?
  • My AER Dryer isn't turning on, is there something wrong with the power?
  • See all 7 articles

Product Interface

  • How do I change the temperature?
  • What do the lights mean?

Caring For Your AER Dryer

  • Why does the AER Dryer need Firmware Updates?
  • How do I clean my AER Dryer?
  • How do I clean the filter?

Registration

  • How do I register my product?
  • How do I locate the serial number?

Refunds & Returns

  • How do I return my product?
  • Have you received my returned goods?
  • How do I return items from my order?

Warranty

  • How do I claim my warranty or obtain warranty service?
  • What is the period of Coverage?
  • Are there any exclusions to the warranty? What does the warranty not cover?
  • What are your remedies under this warranty?
  • What does the warranty cover?
  • Who may use this Warranty?
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