My AER Dryer won't charge, what should I do?

If the unit will not charge, take the following steps:

  1. Check the charging base:
    1. Is the charging base plugged in?
    2. Is the outlet receiving power? Check this by plugging in another appliance and determining whether the outlet is receiving power.
    3. Unwind the charging base cord completely, plug in the Quick Charge Base. If there is a green light on the bottom of the Quick Charge Base, the charging base is operating properly.
  2. Check the unit:
    1. Place the AER Dryer in the charging base for approximately 30 minutes.
    2. Make sure the AER Dryer is in the “off” position by moving the slide switch down.
    3. If there are red, yellow or green lights (flashing or steady), the unit is charging.
    4. If this does not work, contact customer support for assistance.

 

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